About Ben Williams

Innovative Problem Solving & Decision Making

Suitable for Senior and Middle Managers

Solving problems and making decisions are inevitably linked. Common blockages to problem solving and decision making are illustrated using participative training exercises and 'vignettes' drawn from cinema and training videos.

Accepting responsibility and risk is part of the decision making process and uncertainty is an inevitable partner of problem solving is highlighted. We emphasise how to maximise the benefits of involving others and how to learn from the outcomes of decisions in a positive way. A range of techniques for releasing the creativity and innovative capacity of individuals and work teams is demonstrated.

This course will suit people who need to solve problems and make decisions quickly and with a successful outcome in terms of commitment from others as well as a positive result.

After attending this course participants will understand and be able to apply:

“Decision thinking before decision making – look before you leap.”
“A problem shared is 80% solved – the other 20% is called careful progress.”

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