Mediation

Mediation is a process where an impartial third party helps disputing parties to find mutually satisfactory solutions to their differences. Mediation can resolve disputes, disagreements or conflicts quickly and satisfactorily, without the expense and delay often created by other more formal procedures.

Mediation is confidential and voluntary for all parties and typically involves one or more meetings between the disputing parties and the mediator. It may also involve one or more confidential sessions between individual parties and the mediator.

In addition to reaching agreement between disagreeing or conflicting parties, mediation can also: -

Preserve positive working relationships
Engage key employees to collectively work towards organizational priorities
Increase effective working at senior level
Overcome negation and self-justification and achieve resolution in the change process

As a result of the above, mediation may also be an effective precursor to a teambuilding process.

"People are not machines, and so logic must often give way to understanding."

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Ben Williams Corporate Psychology

Mediation

In addition to reaching agreement between disagreeing or conflicting parties, mediation can also: -